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Luxury Goods Conglomerate Success Story

How a luxury goods conglomerate uses event-driven architecture and PubSub+ to implement a customer-centric business model

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A luxury goods conglomerate wanted to modernize their IT architecture to facilitate real-time data distribution across a global network of maisons, facilitate autonomous teams’ access to information, and support migration to the cloud, all while innovating and personalizing the customer experience with their customer-centric retail business model.

The company initiated a digital transformation effort centered on offering a new retail model for hard and soft luxury goods that would provide a superior route to market for their brands, while delivering much improved economic performance compared to the traditional luxury business model.